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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gina Downey

May 3, 2024

5  out of  5
rating by Gina Downey
"Very friendly to talk with"
We responded:
"Gina --Thank you for your kind words. We love working with great customers like you!"
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Susan Roberts

August 9, 2023

5  out of  5
rating by Susan Roberts
"Tiffany Lentz is incredible! She helped us sort out our car insurance needs for the new drivers in our home. I appreciate her attention to detail, for how quickly she responded to our needs and concerns. Thank you, Tiffany!"
We responded:
"Thank you, Susan! We’re lucky to have Tiffany to help customers with their auto and homeowner needs. And we appreciate customers like you in Viroqua and throughout the area. "
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John Cruz

June 15, 2023

5  out of  5
rating by John Cruz
"Always there to help"
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Heather Hiles

February 23, 2023

5  out of  5
rating by Heather Hiles
"State Farm is the only insurance company we have had for auto, renters, and homeowners for 30 years. They have paid the few claims that we have had in a timely and friendly manner. The premiums are reasonable and the staff is great. I would highly recommend them."
We responded:
"Thank you for the kind words, Heather! It's great getting to work with customers like you!"
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brian flanagan

May 10, 2022

1  out of  5
rating by brian flanagan
"No return calls. good luck talking to your agent. secretary “answers” your questions. they never thought to let me know state farm wouldn’t be covering hunting cabins anymore after being with them for 18 years."
We responded:
"Brian - I apologize for any miscommunication. Just to be clear, we do not have secretaries in our office. Everyone is a licensed insurance agent. Our call logs indicate that we never received a call or message from you asking for a return call. After speaking to you today (5/10/22), I hope you understand why we can no longer insure your cabin. If you have any further questions, just let us know."
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Beth Bundy

September 15, 2021

5  out of  5
rating by Beth Bundy
"I recently moved to the Viroqua area, and Diane was super helpful in assisting me with transitioning my coverage. Quick, thoughtful and kind attention and care. Highly recommended!"
We responded:
"Thanks, Beth! If you ever need anything, just let us know."
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Hannah Blue

September 13, 2021

5  out of  5
rating by Hannah Blue
"My family has been working with this office for years, we love them! Super friendly, responsive, and professional."
We responded:
"Thank you! We appreciate your business!"
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Kevin Haakenson

September 13, 2021

5  out of  5
rating by Kevin Haakenson
"Great company and friendly staff."
We responded:
"Thank you for your business, Kevin! It's much appreciated!"
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FoxyFox AJ

September 13, 2021

5  out of  5
rating by FoxyFox AJ
"I am very impressed with Lou Minder AND amazing staff! They are always very helpful, prompt and friendly! They listen to your needs and always find the appropriate coverage and very reasonable on premiums! I would recommend them, hands down!"
We responded:
"Thank you! It's always good to have great clients like you!"
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Tracey Krakow

April 13, 2021

5  out of  5
rating by Tracey Krakow
"I can not say enough good things about this company. We are a business that has been over paying for auto insurance for the last 6 years. I made one phone call and was able to get a quote, insurance switched, and all the certificated I needed with in a matter of a day! On top of it I saved myself thousands a year, yes thousands! Very professional, knowledgeable, and responsive! Highly recommended."
We responded:
"Thanks for checking in with us, Tracey! I'm glad we could help. If you ever need anything, we're just a phone call away."
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Robert Clary

March 17, 2021

5  out of  5
rating by Robert Clary
"They are always top of there game. The only insurance that cares about you and the family!"
We responded:
"Thank you for being a customer, Robert!"
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Chad Lentz

February 22, 2021

5  out of  5
rating by Chad Lentz
"Fast response time. Very very helpful service."
We responded:
"Thanks, Chad! I appreciate your kind words."
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Driftlessdude

June 4, 2020

5  out of  5
rating by Driftlessdude
"State Farm has always taken care of my multiple insurance needs fairly and efficiently. For years!"
We responded:
"Thanks, Driftless Dude!"
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Vicki Haakenson

April 17, 2020

5  out of  5
rating by Vicki Haakenson
"Great Insurance company. And Superior staff!!!!"
We responded:
"Thanks, Vicki!"
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Chris Underwood

June 13, 2015

5  out of  5
rating by Chris Underwood
"I've had great customer service and quick responses to any claim or questions I had for 15 years until recently. Statefarm outsources their Emergency Roadside Assistance asked that they review their policy. After discussing the matter with my agent, the ERA will be reviewed by corporate. Also my agent was very apologetic and was given an apology. Statefarm is a great company in my book!"
We responded:
"Thanks, Chris!"